KSEB CGRF will help you
- Addressing consumer grievances is the primary objective of KSEB Limited.
- By approaching the Consumer Grievance Redressal Forum (CGRF), the Electricity Consumers can resolve the disputes or grievances effectively.
- Kerala State Electricity Board Limited had set up 3 Consumer Grievance Redressal Forums (CGRF) at Kottarakkara, Ernakulam, and Kozhikode. Contact details are given below.
- CGRF shall settle the disputes in accordance with the provisions of the Electricity Act 2003 and Electricity Supply Code issued by the Kerala State Electricity Regulatory Commission.
- These disputes resolution or grievance redressal mechanisms provide a 'fast - track - route' for resolving the problems of the electricity consumers.