Offcanvas Menu

KSEB CGRF will help you

  • Addressing consumer grievances is the primary objective of KSEB Limited.
  • By approaching the Consumer Grievance Redressal Forum (CGRF), the Electricity Consumers can resolve the disputes or grievances effectively.
  • Kerala State Electricity Board Limited had set up 3 Consumer Grievance Redressal Forums (CGRF) at Kottarakkara, Ernakulam, and Kozhikode. Contact details are given below.
  • CGRF shall settle the disputes in accordance with the provisions of the Electricity Act 2003 and Electricity Supply Code issued by the Kerala State Electricity Regulatory Commission.
  • These disputes resolution or grievance redressal mechanisms provide a 'fast - track - route' for resolving the problems of the electricity consumers.

CGRF-Kottarakkara

Address:
Consumer Grievance Redressal Forum, 2nd Floor, Vydyuthi Bhavanam, KSEB, Kottarakkara, Pin 691506.

Phone:
+91-474-2451300

CGRF-Ernakulam

Address:
Consumer Grievance Redressal Forum, 220kV Substation Compound, HMT Colony P.O., Kalamassery, Pin - 683 503.

Phone:
+91-484-2556500

CGRF-Kozhikode

Address:
Consumer Grievance Redressal Forum, Vydyuthi Bhavanam, Ground Floor, KSEB, Gandhi Road, Kozhikode, PIN 673011.

Phone:
+91-495-2367820